Bob Pion Buick GMC

Come Discover the Difference 
Sales: (877) 291-4304
Service: (888) 609-3409
 

Customer Comments & Feedback

Hear What Our Customers Have to Say

"One of a Kind Car Dealership"

Needed service on my Buick that I did not purchase with them. I found them so friendly and helpful. I will go back to purchase next vehicle.

Jenny L.,Holyoke, Ma

"I Had a Great Car Buying Experience!"

Our company puchased a new truck and so far it's been great. It's nice to deal with a family owned business. You feel like you are always dealing with someone who cares.

Mike C.

"Excellent Service"

Service work is excellent. The staff is a fine group of people!

Harold A - West Springfield

"The Bob Pion Experience!"

My wife and I took delivery of our 2011 Regal today. This is the fifth car we have purchased from Bob Pion since 1993.

Just a short note to commend our sales advisor Carl Goldberg and the rest of the sales staff for the outstanding service they provided. It has always been a pleasure doing business with your dealership and this was continued with this purchase. Carl showed us every courtesy and took all the time we needed to explain all the fuuctions in the Regal. He is extremely knowledgeable, professional and a pleasure to deal with. It is this level of sales service that has brought us back four times and will bring us back again.

Your service department is also a pleasure to do business with. We have always had our cars serviced by Pion's even after they were out of warranty. We have been dealing with Carla for several years and look forward to seeing her when we bring our car in for service.

Mr and Mrs P.,Sales and Service

"Great Customer Service"

I have been coming here for the last 5 years because of the great customer service, little wait time and friendly atmosphere. Thanks Bob Pion and all the staff. You are # 1 !

Ray M - Granby

"Treated honest and fairly"

I think its great to have a place to bring my car where I know I will be treated honestly and fairly, thank you.

Arlene S - Granby

"Great doing business"

I just bought a Buick Lacrosse and it was great doing business here. Everyone I spoke to was great!

Tina G - East Longmeadow

"Customer Service"

The Bob Pion Buick GMC family has great customer service.

Earl H - West Springfield

"Best Service Around"

Your service department is the best I've seen in a long time!

James L - Chicopee

"I wouldnt go anywhere else!"

I wouldn't go anywhere else for service! When I need a new car this is where I'll go!

Kathy G - Chicopee

"Wonderful Car Buying Experience"

I had a great car buying experience at Bob Pion Buick Pontiac GMC. I had been referred by a friend and geez am I glad!! Not only were they helpful and courteous, there was no pushing or pressuring! It's nice to still be able to go to a family owned store, the people and service is above and beyond. I would recommend these guys to anyone in Western Mass and beyond. Thanks again Carl and the rest of the Bob Pion staff. See you soon!

Ronald M.,Massachusetts

"Service is Excellent"

Service is excellent, they should get the Cadillac franchise! Nearest one around is 50 miles away and Bob Pion's service is second to none!

Eugene K - Chicopee

"Boys & Girls Club"

"Dear Mr. Pion,

       The year's golf tournament was very successful thanks to your generosity. The net proceeds of the Golf Classic will assist the club in its continued efforts to provide quality programming to the youth of the City."

Elizabeth D., Chicopee

"Our Service Team Get's It Done!!"

" Rob Pion,

       We want to thank you for not giving up and for your persistence in determining the cause of the on going problem we were experiencing with our Buick Lesabre. Thanks to you, Carla and your service department, our '04' car is now like a brand new automobile. We greatly appreciate your professionalism"

Henry & Jean B.,Union, Ct

"Great Customer Service All Around"

A++. I would recommend these guys too anyone and everyone in Massachusetts. Never have I had such a great experience in a car dealership in my life. Jack helped me for over 2 months to find the perfect car for me and he did just that. The managers even remembered my name and my wifes name even though it had been a couple months and that means a lot to me. I find it harder and harder to find quality customer service like this yet still get a great deal! I felt more like a friend than I did a customer and that means the world to me

The Car Shopper,Western Mass

"Great and Efficient Service"

Always great and efficient service!

Susan B - Southampton

"Another Satisfied Service Customer!"

" Dear Mr. Pion,
             I live in Palmer and drive out of my way to your facility for all of my vehicle maintenance. We own four GM vehicles in our family. Over the years, I have been in and out of several different maintenance facilities. I am overly impressed with the service, support and professionalism we continue to receive from you"

Ken G.,Palmer, Ma

"As a locally family owned and operated store we believe strongly in giving back to the community"

" Dear Don Pion,
          Your support of our circus is deeply appreciated by all of us who are affiliated with the Shriners and in particular the Melha Shrine Circus. Thank you for caring enough to assist us in this major fund-raising event for our Shriners. Please extend our thanks to all of the people in the Pion family."

Allen Z., Springfield

Bob Pion Buick GMC
333 Memorial Drive
Chicopee, MA 01020

Mailing Address:

P.O. Box 118
Chicopee, MA 01020
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