257 Reviews Found
Confirmed Service Customer
Very professional quick and thorough
Frederick S.
INDIAN ORCHARD
Business Response
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Feel free to reach out to us if you need anything. Have a wonderful day.
Was this review helpful?
Confirmed Service Customer
Kyle Small, service manager was very accommodating scheduling my car for repair work. He was agreeable in switching my appointment due to a pending snowstorm. Kyle kept me abreast of the repair work, the cost and when my car would be ready. My car is now running great. Thank you Kyle Small and the rest of the Pion family!
Steven L.
EASTHAMPTON
Business Response
Hi, thank you for the high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.
Was this review helpful?
Business Response
Hi there! We're so happy we were able to help you out! We can't wait to see you again, have a great day.
Was this review helpful?
Business Response
Hi there, your satisfaction is our top priority. Thank you again for the great review! If you have any further questions, please give us a call. We're always happy to help!
Was this review helpful?
Confirmed Service Customer
Always very courteous, professional and helpful.
Maureen M.
CHICOPEE
Business Response
Hi, thanks for your praise and kind comments about our team. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Was this review helpful?
Business Response
We're glad to hear you found our staff friendly and pleasant! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Service Customer
Your employees were courteous, and very timely! You’re waiting area is comfortable, and your Keurig coffee was excellent!
William L.
SOUTH HADLEY
Business Response
Wow, it's experiences like yours that really keep us motivated! If you have any further questions, please don't hesitate to reach out!
Was this review helpful?
Business Response
Hi, thanks for your praise and kind comments about our team. Hi, thanks for taking the time to leave a review.
Was this review helpful?
Confirmed Sales Customer
Everyone was awesome to deal with and had a great buying experience!
Thomas S.
GILBERTVILLE
Business Response
Hi there, your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Service Customer
LOF and tire rotation was completed in a timely manner. Future services were recommended. Everyone is always very nice.
Tina B.
WESTFIELD
Business Response
Tina Brewster, thanks again for taking the time to leave us this information about your recent visit. Thank you again for leaving us this response!
Was this review helpful?
Confirmed Service Customer
Even with a sick call, my service was excellent and not time-consuming. I really appreciated that.
Donna S.
SOUTHWICK
Business Response
Hi, we really appreciate your positive review! Thank you so much again for your feedback! We hope you have a great day!
Was this review helpful?
Business Response
It is great to hear everything was done quickly and to your satisfaction! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Bob Pion Buick-GMC, INC.!
Was this review helpful?
Business Response
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
Was this review helpful?
Confirmed Service Customer
Service is great, but the problem still exists, which they are trying to rectify.
Patrick L.
SOUTHWICK
Business Response
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
Was this review helpful?
Confirmed Service Customer
The service department is always prompt and thorough.
Gabriel E.
SOUTH HADLEY
Business Response
We're glad to hear you found our staff prompt and thorough! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Sales Customer
Great people to work with. Chris and Dan are assets to your company.
Anthony G.
HOLLAND
Business Response
Hello, we really appreciate your feedback! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
Was this review helpful?
Business Response
We're glad to hear you found our staff courteous and efficient! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Service Customer
Very responsive and able to resolve the issue. Always have great service from Bob Pion.
Steven T.
CHICOPEE
Business Response
Hi there! We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.
Was this review helpful?
Business Response
Hi, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!
Was this review helpful?
Confirmed Service Customer
Always professional, on time and courteous.
Bertram G.
EASTHAMPTON
Business Response
Hi, thank you for the high star rating! We hope you have a great day!