Confirmed Service Customer
I was confused some about the status of my vehicle. Friday morning I was told that the only service left was oil and filter and it was the next on the lift. When I called back later I was told my truck would not be available until late in the day because it was going to take a little longer to take care of the transmission problem and I should not rush the process. I was told levels need to be checked and rechecked after road tests. I am concerned about the miscommunication.
James L.
WESTFIELD,
MA
Business Response
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
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