256 Reviews Found
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. Thank you again for the great review!
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Business Response
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We can't wait to see you again, have a great day.
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Business Response
Wow! Reviews like this give us motivation and help us ensure we provide high-quality care. Thank you for leaving us this response! Have a nice day!
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Confirmed Service Customer
I get discount coupons from dealership that I used once but I don’t get any discount coupons for Bob Pion
Michael T.
CHICOPEE
Business Response
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
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Business Response
Hi, thanks for your praise and kind comments about our team. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
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Confirmed Service Customer
I was there for yearly inspection sticker and a small problem with seeing the speed information. All went very well. Never have I had a problem with their service.
Brenda K.
CHICOPEE
Business Response
Thanks for the perfect rating. We're pleased that everything went well for you! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at our dealership! We are looking forward to working with you again in the future.
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Business Response
Hi there, thank you so much for your positive comments about Bob Pion Buick-GMC, INC.! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Sales Customer
Bob Pion Buick-GMC, INC is an exemplar customer centered company. I have purchased every vehicle that I have owned over the last 30 years from Bob Pion Buick-GMC, INC with complete satisfaction from the professional sales transaction and continuing excellent service to my vehicles. It is a family owned and operated business that I trust and value.
Patricia A.
AMHERST
Business Response
Wow, we're glad you had such a wonderful experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Bob Pion Buick-GMC, INC.!
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Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bob Pion Buick-GMC, INC.. Hi, thanks for taking the time to leave a review.
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Confirmed Service Customer
The service guys are awesome. Quick, thorough, friendly and professional.
Linda D.
SOUTH HADLEY
Business Response
Hi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
I couldn't have been morleao with the service.
Gaston D.
LUDLOW
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! We hope you have a great day!
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Confirmed Sales Customer
Purchasing my new AT4 was a very pleasant experience. The entire sales team was very pleasant, courteous and professional. After we he sale, they went out of their way to expedite delivery of my new vehicle to my home in New Hampshire. The two gentleman that delivered it to my were very professional as well. After their long drive and us conducting a walk around inspection of the vehicle, I explained that I was very satisfied and that they were free to begin their trip home. Paul insisted on accompanying me into the DVM to confirm that I received all of the required paperwork and was able to complete everything and register the vehicle. After the registration process was complete, I explained that I was all set. They insisted on staying to install my plates on my new truck. I have purchased vehicles out of stat in the past but never experienced this level of professionalism from their runners. They have always met me at my DMV, removed their dealer plate and departed immediately and requested that I forwarded a copy of my registration to the dealer.
Scott E.
ROCHESTER
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing us and we hope to see you again soon! Feel free to reach out to us if you need anything. Have a wonderful day.
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Business Response
We're glad to hear you found our staff helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
It is great to hear everything was done quickly! If you have any further concerns, please give us a call. We're always happy to help!
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Confirmed Sales Customer
Very knowledgeable and a very calming and pleasant experience. I would recommend highly.
Michael G.
WARE
Business Response
We want all our clients to have a comfortable and stress-free experience with us! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
As always everyone was very friendly and helpful.
James S.
LUDLOW
Business Response
Hi, thank you so much for your high rating. We look forward to your next visit! Take care!
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Confirmed Sales Customer
I felt I was being treated fairly. Sales staff very cordial and easy to deal with.
David L.
HOLYOKE
Business Response
Hello, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
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Confirmed Service Customer
Best dealership and service dept around. Went out of their way to schedule me in on short notice . Always great service !
Glen L.
SPRINGFIELD
Business Response
Hi, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!