256 Reviews Found
Confirmed Sales Customer
Worked with a new salesman he was attentive and when we asked questions if he didn't have the answer he would get it. He should do well as he gets more experience.
Norman A.
SOUTH HADLEY
Business Response
Hi, we are very happy we could provide you with a positive experience! Thank you again for the great review!
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Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Business Response
Hi there, thank you; we appreciate your feedback! All Star Customer Care reviews@allstarautomotive.com
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Confirmed Sales Customer
We were very impressed with the staff and how helpful and friendly they were. Elias Salgado was our salesman and he was wonderful and very patient with us. Worked with us to setup electronics we did not have a clue how to setup. Also answered all questions about functions. He was great to deal with. Sara Kapinos was very pleasant to work with. All and all process for purchasing the vehicle from beginning to end was A+++.
Lawrence L.
SOUTHAMPTON
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Pion Buick-GMC, INC.! Thank you so much again for your feedback! We hope you have a great day!
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Business Response
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We can't wait to see you again, have a great day.
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Confirmed Service Customer
The service department is always very welcoming & thorough about servicing my vehicle
Camille P.
SPRINGFIELD
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Pion Buick-GMC, INC.! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
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Confirmed Service Customer
Good communication. Polite and courteous service personnel.
Steven R.
SOUTH HADLEY
Business Response
Thank you for choosing Bob Pion Buick-GMC, INC. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
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Business Response
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
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Confirmed Service Customer
It was not good news, but received excellent service.
Ethel L.
SPRINGFIELD
Business Response
Thank you for choosing Bob Pion Buick-GMC, INC. as your first choice for all your automotive needs! We hope to be of service to you again in the future. Best wishes, Bob Pion Buick-GMC, INC.
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Business Response
Hi, we are so pleased you enjoyed your visit to Bob Pion Buick-GMC, INC.! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
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Confirmed Service Customer
Everyone is always so friendly and helpful. From calling to book the appt, drop off, pick up, and communication in between - customer service is always top notch!
Lindsay B.
CHICOPEE
Business Response
Wow! Reviews like this give us motivation and help us ensure we provide high-quality care. Thank you for leaving us this response! Have a nice day!
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Confirmed Sales Customer
They were the most helpful, kind staff I have ever dealt with when leasing. They went above and beyond.
Kacey L.
SUNDERLAND
Business Response
We're always willing to go above and beyond to help you! We hope to be of service to you again in the future. Best wishes!
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Confirmed Sales Customer
One of the easier vehicle purchases I have made
David O.
SOUTHWICK
Business Response
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Service Customer
This is a great family run business. Exceptional staff
Kimberly L.
EAST LONGMEADOW
Business Response
You are indeed a family to us. We're glad to hear you had a great experience here with us. Thank you for letting us know. Have a nice day!
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Confirmed Service Customer
Always professional, always a pleasure, excellent service!
Susan B.
BREWSTER
Business Response
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We're more than happy to help!
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Confirmed Service Customer
Walked in to make and appointment for oil change and service manager said we can do this now, have a technician ready, waited only 20-25 minutes and out the door, GREAT JOB!! Thank you
Mitchell N.
CHICOPEE
Business Response
Hello, we're glad to hear you enjoyed your visit. Thanks again for the recommendation, and have an amazing day!
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Confirmed Service Customer
I had an appointment for an oil change at 9am and was out by 9:30. I am so appreciative that it was able to be done so quickly and efficiently as I had something come up unexpectedly and had to leave by 10 the latest. The staff is always friendly and helpful!
Anthony H.
THREE RIVERS
Business Response
Wow, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Sales Customer
Experience was very clean, although I didn't haggle on anything..
Stuart S.
MONSON
Business Response
Stuart Strohman, thanks again for taking the time to leave us this information about your recent visit. We hope to see you soon!
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Confirmed Service Customer
Fast, Friendly, Professional, Great Team
Michelle L.
NORTHAMPTON
Business Response
Wow, we're glad you had such a wonderful experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
The people at Bob Pion was very helpful and friendly,would not take my truck anywhere else.
Adrian L.
CHICOPEE
Business Response
Hi there, your satisfaction is our top priority. Thank you again for leaving us this response!