Reports to: Sales Manager Job Description:
Sales Consultant is directly responsible for selling new and pre-owned vehicles. The position includes but is not limited to: personal work ethic, business development, selling vehicles and following up to the sale.
Duties & Responsibilities:
Customer satisfaction Presenting vehicles to customer, reviewing the operation
Vehicle test drives (going with your customer)
Ensuring the customer experiences a smooth and satisfying experience during the delivery
process. (operation of vehicle, warranty, Onstar)
Utilizing and maintaining the CRM system- maintaining tasks and follow up… before, during and after the sale
Texting and calling customers through the CRM system only
Knowing what is in inventory- new and pre-owned vehicles
Understanding and knowledge of technology in vehicles
Maintaining dealership & GM training standards quarterly/yearly
Establishing individual goals, monthly and yearly- unit based and income based.
Overcoming customer objections
Knowledge of federal, state and local laws which govern retail auto sales
Introduce customers to our service department at delivery
Checking in new and pre-owned inventory-Lot maintenance and organization
Keeping all customer information secured in your locked desk
Test Drive Procedures:
Color Copy of DL- front and back
Review the features and benefits of the customers vehicle
Sales consultant to accompany customer on test drive
High School diploma or equivalent
Valid Driver’s license
Ability to read, comprehend and process instruction and information
Excellent communication skills
Present yourself in professional appearance with neat and clean hygiene
Ability to sell a minimum quota of vehicles per month
Working Conditions: Must be able to move throughout the dealership. Spending time outside presenting vehicles to customers. Flexibility with holiday, night and weekend schedules.
Bob Pion Buick GMC, Inc. is looking to add an Automotive Accounting & Registration Clerk. The ideal candidate will need extreme attention to detail, excellent communication and computer skills, able to multitask and work in a fast-paced environment and able to meet daily, weekly, and monthly deadlines. Must have a positive and team player attitude :)
Automotive Office experience is a plus!
JOB RESPONSIBILITIES INCLUDE:
Breakdown of all deals and submission of paperwork to the proper financial institutions.
Double checking car deals for accuracy – responsible for correcting errors.
Communication with insurance agencies to verify documents and timelines.
Processes all registrations through Dealer Track in a timely manner as well as preparing registration paperwork for out of state sales.
Assisting Finance Managers, customers, sales associates, and service department.
Stocking in all new and used inventory, tracking Certificate of Origins and Titles.
Processing all trade payoff's
Weekly title/CO checks
Cross-train with others to assist in bookkeeping and accounts payables/receivables.
Cross-train with others to cover cashier and make service appointments.
Maintain petty cash account.
Ensure that all scheduled accounts including warranty claims, rebates, parts and vehicle inventory accounts are current and accurate
Perform various administrative duties requested by the General Manager including preparation of sales reports and inventory reports.
Minimum of one-year automotive office experience required!
Excellent verbal and written communication skills.
Extremely proficient with MS Office or similar software with the ability to utilize various computer programs and understand functionality
Excellent organizational skills and attention to detail
Ability to read and comprehend instructions/information and take a proactive approach to problem solving
Must be able to maintain high level of discretion and confidentiality.
Highly organized with the ability to manage multiple projects and duties simultaneously
Maintains professional appearance and neat work area.
We include a comprehensive benefits package including:
Paid Time Off
Medical Coverage through Blue Cross / Blue Shield
Dental Coverage through Blue Cross / Blue Shield
Continuous Professional Development
Job Type: Full-time
Work Location: 333 MEMORIAL DR, CHICOPEE MA 01020 Pay: $18.00 - $20.00 per hour