Firefighters, Police, EMT / Paramedic Verification:
GM will be utilizing First Responder ID (ID.me) to verify program eligibility criteria is met for Firefighters (paid or volunteer), Police — including Police Officers, Sheriffs/Sheriff's Deputy, Correctional Officers, State Troopers and Federal Law Enforcement Officers — EMTs/Paramedic. Once verified they will be able to obtain an Authorization Code for the discount. Bring your authorization code and a copy of your driver's license to the dealership.
911 Dispatch Verification:
911 Dispatchers will create an account at www.gmfirstrepsonder by clicking on “ XXXXX." Once they have created an account they will be able to receive their Authorization Code. Bring your authorization code and a copy of your driver's license to the dealership. You will also need to provide a copy of a valid and current year 911 training and education document, or 911 card that contains the Participant's full name.
For more information, please visit gmfirstresponderdiscount.com.
Questions & Answers:
Q. Who is included in the program?
A. This program is open to active and eligible paid or volunteer Firefighters, Police — including Police Officers, Sheriffs/Sheriff's Deputy, Correctional Officers, State Troopers and Federal Law Enforcement Officers — EMTs/Paramedics and 911 Dispatchers.
Q. Will the First Responder program offer Supplier pricing?
A. Yes, it will.
Q. Does the dealer need to verify the GM First Responder discount using any specific verification documents?
A. Firefighters/Police/EMTs/Paramedics: Customers in these professions must be verified through GM First Responder ID (ID.me}, similar to the Military Discount Program. Also, customers must present a valid authorization number and a copy of their driver's license.
Customers who are 911 Dispatchers must sign up directly on the program site and will not be verified through ID.me at this time.
Aside from a valid authorization number, 911 Dispatchers must present the following at time of purchase:
1. A valid, current 911 training and education document or a 911 card that contains The Participant's full name.
2. A copy of The Participant's driver's license.
Q. Can the GM First Responder Share the Discount?
A. No.
Q. What is ID.me?
A. ID.me is one of 4 companies accredited by the federal government at the highest level possible for a remote identity provider. Visit www.ID.me for further details.
Q. Why is GM utilizing ID.me?
A. To insure service eligibility requirements are being adhered to and to remove the burden from the dealer from an audit perspective.
Q. I am experiencing an issue uploading documentation to ID.me, who do I contact?
A. ID.me Customer Support 866-775-4363 or email help@id.me. Hours are 8am-midnight EST 7 days a week.
Q. What divisions are participating in the First Responder program?
A. Eligible vehicle brands included in the program are Chevrolet, Buick and GMC.
Q. Can a customer use this on a prior purchase?
A. No.
Q. Where can I find copy of the program rules?
A. Please visit www.gmfirstresponderdiscount.com
Q. Are there Incentive Program Guidelines?
A. Yes, please refer to guidelines associated with GMR. 18-17
