Confirmed Service Customer
The person who waited on me treated me in a rushed manner and didn't even ask why I was there. I don't remember his name but he was at the desk and counter closest to the service bay door. He did not give me updates on my vehicle ... I had to go to his desk twice to find out what was taking so long for a vehicle inspection. I was there over an hour and I was the first person to arrive at the service desk that morning (7:45 am).
Linda D.
SOUTH HADLEY,
MA
Business Response
Your feedback and your business are highly valued. We take customer satisfaction very seriously and we'll be reviewing your feedback closely with our team. Feel free to contact us if you want to discuss your experience in further detail. Thank you.
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