255 Reviews Found
Confirmed Service Customer
I was very pleased with my experience at Bob Pions dealership. Everyone was very friendly and helpful. I had an "emergency situation" with my truck and they were able to get it fixed and back to me in a very timely manner. I was greatly appreciative of everyone's help in getting me back on the road so I could make it back home to NY.
Walter G.
MAYFIELD
Business Response
Thank you so much for taking the time to let us know how pleased you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!
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Confirmed Service Customer
The service department at Bob Pion Buick-GMC has always provided me with great service!
Charles G.
S YARMOUTH
Business Response
Thank you for your feedback! Our team works hard to provide every customer with 5-star service and we're glad that you enjoyed your experience with us. If there's anything else we can do for you please don't hesitate to reach out. Take care!
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Business Response
Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care!
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Business Response
We appreciate you taking the time to leave us this awesome feedback and excellent star rating! We look forward to working with you again in the future.
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Business Response
Thank you for taking the time to share your experience and feedback with us. We will be sure to pass along your compliments to our team. We look forward to assisting you again in the future.
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Business Response
We're glad to hear you found our staff was friendly and helpful! We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Confirmed Service Customer
Great experience here, very friendly staff and excellent service.
Dalton T.
WESTFIELD
Business Response
Hi, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We're more than happy to help!
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Confirmed Service Customer
The staff is excellent. My problem was solved, and the price was better than expected!
William L.
SOUTH HADLEY
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We look forward to your next visit! Take care!
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Confirmed Service Customer
Took care of the problem on the same day !! Great service
Darlene L.
CHICOPEE
Business Response
Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
We want all our clients to have a comfortable and stress-free experience with us! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Switched to Bob Pion service about 3 years ago and have not been disappointed. Doug
Douglas M.
LUDLOW
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you're ever in need of more help, please let us know!
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Confirmed Service Customer
Requested service completed promptly! I was very satisfied with the experience.
John G.
WILBRAHAM
Business Response
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Feel free to reach out to us if you need anything. Have a wonderful day.
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Business Response
It is great to hear everything was done quickly and to your satisfaction! If you have any further concerns, please give us a call. We're always happy to help!
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Confirmed Sales Customer
Great people, great vibes and I felt at ease with John,David and Sarah. I hope I remembered their names right!! I had a great experience buying 2 cars from Bob Pion. Thanks you guys!!
Nelson M.
CHICOPEE
Business Response
Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes!
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Business Response
Hi, we are so pleased you enjoyed your visit to Bob Pion Buick-GMC, INC.! Thank you again for leaving us this response!
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Confirmed Service Customer
Fixed my trucks issue by sourcing the part from another dealership so I wouldn’t have to wait another day! Much appreciated!
Duane P.
SPRINGFIELD
Business Response
Hello, thank you for sharing your positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Business Response
Hello there, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Sales Customer
An overall smooth vehicle purchase, Sterling communicated well throughout the process. Thank You!!!!!
Matthew W.
SOUTH HADLEY
Business Response
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bob Pion Buick-GMC, INC.. Thanks again for the recommendation, and have an amazing day!