255 Reviews Found
Confirmed Service Customer
The car was done sooner than expected. I let the front technician know I was traveling in the future and called to say the filter needed changing which they did. Always fantastic service
Janet M.
WEST SPRINGFIELD
Business Response
We want all our clients to have a comfortable and stress-free experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!
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Confirmed Service Customer
Brought car on Monday evening had it back Tuesday afternoon!
Jeffery L.
CHICOPEE
Business Response
Hi, we are so happy to read such a great review about Bob Pion Buick-GMC, INC.! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
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Confirmed Service Customer
Service sept. Has always gone above and beyond to make sure our needs are met
David E.
LUDLOW
Business Response
Hi, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Business Response
We're glad to hear you found our staff was very welcoming and helpful! We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Confirmed Service Customer
My experience has been very good since for more than 7 years I have received very good attention from the staff and I can go because the treatment is very professional
Francisco S.
SPRINGFIELD
Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at our dealership! We are looking forward to working with you again in the future.
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Business Response
We appreciate you taking the time to leave us this awesome feedback and excellent star rating! We look forward to working with you again in the future.
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Confirmed Service Customer
They always greet you with a smile. Always professional and friendly.
Louis R.
HOLYOKE
Business Response
We're glad to hear you found our staff was always professional and friendly! We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Business Response
Thank you for taking the time to share your experience with us! Our team will be so happy to hear you enjoyed working with them. We're looking forward to assisting you again in the future. Take care!
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Confirmed Service Customer
Courteous, friendly and most of all, honest, strait forward service. I would recommend them to anyone who want quality work done.
Charles G.
WESTFIELD
Business Response
Hi, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. We do hope we can be of assistance in the future. Take care!
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Confirmed Service Customer
My repair was done to my expectations. And the staff was awesome!
Donald G.
CHICOPEE
Business Response
Thank you for taking the time to share your experience with us. We will be sure to pass along your compliments to our team. We look forward to assisting you again in the future. We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Sales Customer
The staff at Bob Pion always makes the whole process easy. Only dealership I will work with.
Lisa G.
WEST SPRINGFIELD
Business Response
We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
Everyone was courteous, my truck was taken in on time and the service was completed promptly. Also as I walked around the showroom the salespeople asked if they could help but no one pressured me.
Robert P.
WARE
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Pion Buick-GMC, INC.! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
Very nice people.. everyone knows your name....
Linda A.
BELCHERTOWN
Business Response
Hello, thank you for your kind words and this wonderful review! All Star Customer Care reviews@allstarautomotive.com
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Confirmed Service Customer
Outstanding service. Friendly staff. I have been a customer for 40 years.
Kenneth A.
WESTFIELD
Business Response
Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. We hope to be of service to you again in the future!
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Confirmed Sales Customer
Excellent service and professional attention and personal with experience in everything I will recommend
Francisco S.
SPRINGFIELD
Business Response
Hi, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. We do hope we can be of assistance in the future. Take care!
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Confirmed Sales Customer
The salesman John was friendly and knowledgeable, overall the people at bob pion are very friendly and welcoming. I would definitely not go anywhere else.
Adrian L.
CHICOPEE
Business Response
We're glad to hear you found our staff friendly and welcoming! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Great experience, brought in my truck for repairs, instead bought a new truck same day and took it home that afternoon. Very attentive and accommodating sales staff.
Matthew B.
SHUTESBURY
Business Response
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We can't wait to see you again, have a great day.
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Confirmed Service Customer
Service was timely with minimal wait time and the consultant was helpful and friendly.
David H.
SOUTHAMPTON
Business Response
We're glad to hear you found our staff friendly and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you.