363 Reviews Found
Business Response
Hi there, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
I never have any unexpected pop up happen just goes very well
Anthony M.
CHICOPEE
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. Thank you again for the great review!
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Confirmed Service Customer
Short wait for basic service. Friendly personable staff
Glen L.
SPRINGFIELD
Business Response
Hi, thank you so much for your high rating. Thank you, and have a fantastic day!
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Business Response
Thank you for taking the time to share your experience with us! Our team will be so happy to hear you enjoyed working with them. We're looking forward to assisting with you again in the future. Take care! We hope to be of service to you again in the future. Best wishes, Bob Pion Buick-GMC, INC.
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Business Response
We're glad to hear you found our staff friendly and honest! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Wonderful service. They remember your name and what you purchased too.
Maureen B.
CHICOPEE
Business Response
Thank you for your feedback! Our team works hard to provide every customer with 5-star service and we're glad that you enjoyed your experience with us. If there's anything else we can do for you please don't hesitate to reach out. Take care!
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Confirmed Service Customer
The Service department was courteous and got me out of there in a timely manner.
George J.
CHICOPEE
Business Response
Hello, we are glad we could help! We hope you have a great day!
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Business Response
Hi, thanks for your praise and kind comments about our team. Please don't hesitate to reach out to us if there's anything more we can do!
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Business Response
Thank you for taking the time to share your experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
work done well and in timely matter Professional and Courteous Service as always Thanks
Gene R.
CHICOPEE
Business Response
Thank you for taking the time to share your experience and feedback with us. We will be sure to pass along your compliments to our team. We look forward to assisting you again in the future.
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Confirmed Service Customer
I’m always treated with courtesy and professionalism.
Daniel B.
LUDLOW
Business Response
Thank you for your feedback! Our team works hard to provide every customer with 5-star service and we're glad that you enjoyed your experience with us. If there's anything else we can do for you please don't hesitate to reach out. Take care!
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Confirmed Service Customer
Everyone was friendly from the time I checked in until the time I left. Kyle and Nancy were particularly friendly and made the process run smoothly.
Sara H.
SOUTH HADLEY
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! Until the next time we meet, take care!
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Business Response
Hello, thank you for sharing your positive experience! We can't wait to see you again, have a great day.
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Confirmed Service Customer
We dropped off our vehicle for a 9:00am 1st oil change appointment…… vehicle wasn’t ready until 2:00 pm. I’m sure we were put in back of the line for service… what’s the since of making an early appointment?!
Cheryl R.
SOUTH HADLEY
Business Response
We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
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Business Response
Hello, thank you for sharing your positive experience! We can't wait to see you again, have a great day.
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Business Response
Hello, thank you for sharing your positive experience! We can't wait to see you again, have a great day.
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Confirmed Service Customer
Very helpful, friendly, and efficient service. Also, helped me redeem myGM rewards.
James L.
WESTFIELD
Business Response
Thank you for taking the time to share your experience with us! Our team will be so happy to hear you enjoyed working with them. We're looking forward to assisting you again in the future. Take care!
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Confirmed Sales Customer
It's a very challenging market to purchase from with so few vehicles available.
Noal J.
NORFOLK
Business Response
Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
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Business Response
We appreciate you taking the time to leave us this awesome feedback and excellent star rating! We look forward to working with you again in the future.
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Confirmed Sales Customer
Salesman David Z was very easy to talk with. I was amazed at how fast and easy buying a new vehicle could be. Also liked the fact that this is a smaller dealership
Anthony H.
WARE
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! Until the next time we meet, take care!