316 Reviews Found
Confirmed Service Customer
A good experience. Figured out some issues that I had going on with my tires. Was able to get them corrected.
Kelly G.
SPRINGFIELD
Business Response
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!
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Confirmed Service Customer
Always the best! Rob, Nancy, Sterling- second to none.
Glenda D.
LUDLOW
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing Bob Pion Buick-GMC, Inc. and we hope to see you again.
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Confirmed Service Customer
They took care of the problem. No issues or concerns.
Jeffrey L.
AGAWAM
Business Response
Thank you so much for your business! We are happy to hear that our team provided you with exceptional service. If there's anything else we can do to assist you please don't hesitate to give us a call.
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Confirmed Sales Customer
Both Sterling and Jimmy were fantastic to deal with. No pressure just down to earth guys helping me buy a truck.
Michael S.
WESTFIELD
Business Response
Our staff is committed to providing each of our clients with the best automotive experience!
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Business Response
We're glad to hear you found our staff was so knowledgeable and helpful!
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Business Response
We're glad everything was completed quickly and to your satisfaction!
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Confirmed Service Customer
Oil change and new sticker. Peace of mind @ Bob Pion!
Arleen L.
SOUTH HADLEY
Business Response
Hi there, thank you so much for your positive comments about Bob Pion Buick-GMC, Inc.! Thank you, and have a fantastic day!
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Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Pion Buick-GMC, Inc.! We look forward to your next visit! Take care!
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Business Response
Thank you for your feedback! Our team works hard to provide every customer with 5-star service and we're glad that you enjoyed your experience with us. If there's anything else we can do for you please don't hesitate to reach out. Take care!
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Confirmed Sales Customer
John and Sarah were amazing to work with -No Nonsense , got exactly what they said I would in the time they said it would happen .. Great team and a awesome buying experience ....cant wait to pick up my new truck on Saturday ..
Stephen B.
CHESHIRE
Business Response
Thank you so much for your business! We are happy to hear that our team provided you with exceptional service. If there's anything else we can do to assist you please don't hesitate to give us a call.
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Confirmed Sales Customer
I had begun my search for a new Yukon in November and after not being able to find what I was looking for, I asked Pion's to build and order exactly what I wanted. Sara and Rob were excellent to deal with. They kept me informed of the vehicle status throughout the build and once it came in at the end of January, they only needed a few signatures and I was on my way. This is my fourth vehicle with them and they truly make the car buying experience so simple. I can't imagine having to go to multiple dealers to get exactly what I want at a good price. Thank you again!
Stephanie F.
WESTFIELD
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
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Confirmed Sales Customer
I went in thinking that I knew what I wanted but after talking with sterling he clearly knew what fit me better. I could not be happier with the terrain that he showed me (and I left with) and it was such a smooth and easy experience
Amie C.
HOLYOKE
Business Response
Thank you for sharing your experience with us. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help.
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Confirmed Service Customer
I have had my Buick for 3 years now. Your service department is always friendly and courteous.
Cheryl H.
GRANBY
Business Response
Thank you for sharing your experience with us. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help.
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Business Response
We appreciate you taking the time to leave us this excellent star rating! We look forward to working with you again in the future.
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Confirmed Service Customer
They worked with me and my schedule. Moved at a fast pace and were very nice in the process. Definitely my go-to car maintenance shop!
Lauren C.
NEW YORK
Business Response
Hi there, thank you so much for your positive comments about Bob Pion Buick-GMC, Inc.!
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Business Response
We're glad everything was completed quickly and to your satisfaction! Thank you again for leaving us this response!
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Confirmed Service Customer
Service department personnel are pleasant and helpful.
Lorraine H.
SPRINGFIELD
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Business Response
Hi, we're happy you found our staff to be so supportive during your experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
physically unable to bring the car in for service and a sticker. The service provided was professional with all services performed and the vehicle returned to my homet he same day.. Thank you
George B.
S HADLEY
Business Response
Thank you for taking the time to share your experience with us! Our team will be so happy to hear you enjoyed working with them. We're looking forward to assisting you again in the future. Take care!
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Business Response
We really appreciate your feedback! We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won���t hesitate to reach out to us.