422 Reviews Found
Confirmed Service Customer
I watched several of Pion's employees did their best to assist customers get with their needs. No ones' concern no matter the nature of that concern. This atmosphere of assistance is not contrived but actually a part of the employees character.
Elton C.
SPRINGFIELD
Business Response
We sincerely appreciate your feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail.
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Business Response
Glad we could help you out!
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Business Response
Hi there, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Bob Pion Buick GMC
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Business Response
Thanks for the great feedback!
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Business Response
Thank you very much!
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Business Response
Our staff is thrilled with your positive feedback! Thank you for sharing and we hope to see you again soon.
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Business Response
Hi, thank you so much for the positive review! If you're ever in need of more help, please let us know!
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Confirmed Sales Customer
The experience was very pleasant and professional. John, our salesman, was great. He was very strait forward and to the point. He understood what we were looking for in a truck and quickly found a vehicle that matched our expectations.There was no pressure to buy anything and the whole afternoon was very relaxed.
Jane T.
BELCHERTOWN
Business Response
We want all our clients to have a comfortable and stress-free experience with us! We can't wait to see you again, have a great day.
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Confirmed Service Customer
was fine and the highlight was visiting with the dogs.
Madeline S.
SOUTH HADLEY
Business Response
Hi there, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
I WILL HAVE TO MAKE ANOTHER APPOINTMENT . I STILL HAVE A SEVERE WATER LEAK PASSENGER SIDE CARPETS ARE FULL OF WATER AND STINK . ALSO PASSENGER SIDE MIRROR STILL WORKS INTERMITTENTLY .
Russell R.
SPRINGFIELD
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Confirmed Sales Customer
I was completely satisfied with my sales person.
Monica L.
HARDWICK
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Confirmed Service Customer
Everyone is very happy and receive you with all smiles .. And polite.. Good welcoming ..it feels good to go in a place that ypu can feel that. Thank ypu
Chailee G.
SPRINGFIELD
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Confirmed Service Customer
Very professional appointment was right on time work done well and in a timely manner
Gene R.
CHICOPEE
Business Response
Gene - thank you for sharing this incredible feedback with us about your service visit. Thanks again!
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Confirmed Service Customer
Very helpful and knowledgeable staff! I would recommend to all!
Duane P.
SPRINGFIELD
Business Response
Hi Duane, your satisfaction is our top priority. Thanks again for the recommendation, and have an amazing day!
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Business Response
Gerard - thank you for sharing this incredible feedback with us about your service visit. Thanks again!
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Confirmed Sales Customer
Jim Baker was so professional and fun, he made our experience enjoyable!
Mark S.
PELHAM
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Confirmed Service Customer
Gave me discount when did not have coupon thanku
Duncan K.
CHICOPEE
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Confirmed Service Customer
I had my oil change and when I took my care out that night it told me I was out of oil. I called the next morning and was told I had to bring the car back in. I was at the dealership for 20 minutes before they confirmed that I had oil but that someone did not reset the computer in the car. I was over 30 minutes late for work and got in some pretty big trouble today. I would have thought that with a problem like this the car could have been looked at the minute I drove in.
Patricia O.
LUDLOW
