318 Reviews Found
Confirmed Service Customer
Had some warranties work done right the first time great
Angel Q.
SPRINGFIELD
Business Response
Thank you for taking the time to share your experience and feedback with us. We will be sure to pass along your compliments to our team. We look forward to assisting you again in the future.
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Confirmed Service Customer
They consider the cost of repair and only complete what's needed. It's done right the first time every time.
Larry Y.
LUDLOW
Business Response
Hi, we are so happy to read such a great review about Bob Pion Buick-GMC, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
This was my first time visiting BOB PION BUICK-GMC, INC The time it took for the services I asked for was responsible. The place was clean, but in my opinion the Environment would have been way better if you turned the heat on a little it was cold inside , and outside of the dealership. Didn't Mention it while I was there but here you go. Thank you.
Eshoo H.
SPRINGFIELD
Business Response
Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
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Confirmed Service Customer
Everything was explained to me perfectly and everything was done on a reasonable timeframe
Donna C.
ENFIELD
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. Until the next time we meet, take care!
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Business Response
We're glad to hear you found our staff friendly! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
STAFF WAS VERY OUTGOING AND FRIENDLY. IE JOE IN SERVICE AND JOHN IN SALES.
Robert D.
EASTHAMPTON
Business Response
We're glad to hear you found our staff friendly and outgoing! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that our team made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Thank you and take care!
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Confirmed Service Customer
Service department was very accommodating. Easy to make the appointment
Augusto Z.
SOUTHWICK
Business Response
Thank you for taking the time to share your experience and feedback with us. We will be sure to pass along your compliments to our team. We look forward to assisting you again in the future.
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Confirmed Service Customer
Excellent I bought a 3500 Sierra with a Fisher snow plow. I got running boards and mud flaps installed. No problem adding stuff to my vehicles with Pion.
John G.
BLANDFORD
Business Response
Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that our team made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Thank you and take care!
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Business Response
Thank you for taking the time to share your experience with us! Our team will be so happy to hear you enjoyed working with them. We're looking forward to assisting you again in the future. Take care!
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Business Response
Thank you for taking the time to share your experience with us! Our team will be so happy to hear you enjoyed working with them. We're looking forward to assisting you again in the future. Take care!
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Confirmed Service Customer
The gentleman who I spoke with was very upbeat and was helpful with locating my member # for my points !! Past experiences have made me not looking forward to go for services there but he made a difference for me that day! Kudos to him !!
Kelly B.
CHICOPEE
Business Response
Thank you for taking the time to share your experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Business Response
Thank you for taking the time to share your experience with us! Our team will be so happy to hear you enjoyed working with them. We're looking forward to assisting you again in the future. Take care!
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Confirmed Sales Customer
Excellent service everyone was very friendly and willing to work with us
Ryan C.
WEST WARREN
Business Response
Thank you for taking the time to share your experience & feedback with us. We will be sure to pass along your compliments to our team. We look forward to assisting you again in the future.
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Confirmed Service Customer
Service was prompt, everyone was incredibly friendly and kind, questions were answered and clarified very quickly, all around great experience.
Jeremy G.
TURNERS FALLS
Business Response
Hi, thank you so much for the positive review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Confirmed Service Customer
Very courteous professional and friendly employees Work done on time as promised Thank you
Gene R.
CHICOPEE
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to our team! Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Service Customer
Had an issue after previous service. It was corrected immediately, service was great
Jerry P.
BELCHERTOWN
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Bob Pion Buick-GMC, INC. and we hope to see you again soon! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
Fixed my car and were understanding of me not being able to pick up for a couple days after it was done
Christopher R.
CHICOPEE
Business Response
It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
We're glad to hear you found our staff was very friendly and helpful! We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Confirmed Service Customer
The service department was very welcoming. As I was just getting a state inspection my car was taken in a timeout manner. Within 15-20 minutes I had my car returned to me. The clerk that handled my payment was very friendly and helpful. Elizabeth Gregoire
Elizabeth G.
LONGMEADOW
Business Response
Thank you for your feedback! Our team works hard to provide every customer with 5-star service and we're glad that you enjoyed your experience with us. If there's anything else we can do for you please don't hesitate to reach out. Take care!