342 Reviews Found
Confirmed Service Customer
Friendly people, addressed my concerns, excellent workmanship. Thank you Bob Pion GMC
Ken P.
GRANBY
Business Response
Ken Pueschel - thank you for taking the time to write about your experience at our dealership. All of us at Bob Pion Buick-GMC, Inc. pride ourselves on our commitment to service excellence. We appreciate your kind words and look forward to seeing you soon. Thank you!
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Confirmed Service Customer
Very efficient, right on time with my appointment. Clean in sitting room. You should offer bottled water or coffee.
Susan S.
EASTHAMPTON
Business Response
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our service team made such a great impression on you. We hope to see you again in the future.
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Confirmed Service Customer
Very happy with my service experience at Bob Pion Buick GMC
Matthew G.
SOUTHAMPTON
Business Response
Hello, thank you for sharing your positive experience! We sincerely value your business and look forward to your next visit!
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Business Response
Hi there, your satisfaction is our top priority. Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Business Response
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! We're looking forward to your next visit with us!
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Confirmed Service Customer
Rob the owner was great pointing out what needed to be done and the cost
Kimberly L.
EAST LONGMEADOW
Business Response
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!
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Business Response
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
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Confirmed Service Customer
The Pion Family always goes above and beyond! Lifetime Customer!!
Thomas P.
WESTFIELD
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
Experience with Jimmy and Sterling was great start to finish. Communication each day was on key. From signing papers and picking up our new Yukon we are glad we chose Bob Pion.
Nathan C.
WESTFIELD
Business Response
Thank you for your feedback! Our team works hard to provide every customer with 5-star service and we're glad that you enjoyed your experience with us. If there's anything else we can do for you please don't hesitate to reach out. Take care!
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Confirmed Service Customer
Very helpful and honest about oil leak in oil pan
Robert M.
SPRINGFIELD
Business Response
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our service team made such a great impression on you. We hope to see you again in the future.
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Confirmed Service Customer
They fixed my car very quickly and professionally. Very happy with the service
Jose D.
LUDLOW
Business Response
Jose Dias - thank you for taking the time to write about your experience at our dealership. All of us at Bob Pion Buick-GMC, Inc. pride ourselves on our commitment to service excellence. We appreciate your kind words and look forward to seeing you soon. Thank you!
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Confirmed Service Customer
Always pleasant and professional to deal with. Very knowledgeable; gets the problem Taken care of.
Jerelyn P.
WESTFIELD
Business Response
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our service team made such a great impression on you. We hope to see you again in the future.
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Confirmed Service Customer
Fast friendly professional service as always thanks a lot the one dealership where your salesperson remembers you after the sale
Gene R.
CHICOPEE
Business Response
Thank you for taking the time to share your feedback, Gene Renkowic. I'm happy to hear that our service team took great care of you during your visit. We look forward to seeing you again soon. Thanks!
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Business Response
Thank you for taking the time to share your feedback, Kristin Fredette. I'm happy to hear that our service team took great care of you during your visit. We look forward to seeing you again soon. Thanks!
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Business Response
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our service team made such a great impression on you. We hope to see you again in the future.
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Business Response
Angel Quinones Jr. - thank you for taking the time to write about your experience at our dealership. All of us at Bob Pion Buick-GMC, Inc. pride ourselves on our commitment to service excellence. We appreciate your kind words and look forward to seeing you soon. Thank you!
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Confirmed Sales Customer
I am a return customer and have always been treated like a member of the family. Wouldn���t go anywhere else and I have at least 5 car dealerships in a 5 mile radius but travel 20+ to go to Bob Pion.
Andriena C.
HADLEY
Business Response
Thank you for taking the time to share your experience with us! Our team will be so happy to hear you enjoyed working with them. We're looking forward to assisting with you again in the future. Take care!
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Business Response
We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won���t hesitate to reach out to us.
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Confirmed Service Customer
I couldn't use my discount coupons because I. Couldn't print them, I thought that was unfair.if you give discounts they should be for everyone not just the ones who have a printer.
Frederick S.
INDIAN ORCHARD
Business Response
Hello, we really appreciate your feedback! Thanks for taking the time to leave a review. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
We appreciate you taking the time to leave us this excellent star rating! We look forward to working with you again in the future.