I scheduled an appointment for an oil change and the receptionist was extremely nice. Oscar in the Service Department was also very helpful as he always is. I highly recommend Pion for service to anyone who owns a car.
Our goal is to provide top-notch service so we appreciate your kind words about your experience. The whole Bob Pion Buick-GMC service team would like to thank you for coming in and we hope to see you again in the near future.
Hi, we're happy you found our staff to be so supportive during your experience here at Bob Pion Buick-GMC, Inc.. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Thank you for this excellent feedback! We're glad to hear that our team provided with a memorable experience. We're always here to help, so please let us know if there's anything else we can do for you.
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
Hi, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Our staff is committed to providing each of our clients with the best automotive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
The technician over torqued my tires and stripped the caps on the lug nuts. Now I can't get my tires off and I have to bring it to a place to spend more money I don't have to fix a problem that your mechanics created. I will not go back there and I will not recommend Bob Pion to anyone.
Hi, we truly appreciate your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (413) 206-9251 when you have a chance. Thank you, and we look forward to hearing from you.