317 Reviews Found
Confirmed Service Customer
They worked with me and my schedule. Moved at a fast pace and were very nice in the process. Definitely my go-to car maintenance shop!
Lauren C.
NEW YORK
Business Response
Hi there, thank you so much for your positive comments about Bob Pion Buick-GMC, Inc.!
Was this review helpful?
Business Response
We're glad everything was completed quickly and to your satisfaction! Thank you again for leaving us this response!
Was this review helpful?
Confirmed Service Customer
Service department personnel are pleasant and helpful.
Lorraine H.
SPRINGFIELD
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely thank you for the positive review, and look forward to seeing you again soon!
Was this review helpful?
Business Response
Hi, we're happy you found our staff to be so supportive during your experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Service Customer
physically unable to bring the car in for service and a sticker. The service provided was professional with all services performed and the vehicle returned to my homet he same day.. Thank you
George B.
S HADLEY
Business Response
Thank you for taking the time to share your experience with us! Our team will be so happy to hear you enjoyed working with them. We're looking forward to assisting you again in the future. Take care!
Was this review helpful?
Business Response
We really appreciate your feedback! We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won���t hesitate to reach out to us.
Was this review helpful?
Business Response
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!
Was this review helpful?
Confirmed Service Customer
Very professional, courteous people at the desk. Service was quick, no issues.
Suzanne M.
CHICOPEE
Business Response
Thank you for this amazing review and congratulations on your new vehicle! The safety of our customers is our top priority, and we're so glad you were able to take advantage of our online options when making your purchase. If you have any questions or further needs, please don't hesitate to contact us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Was this review helpful?
Confirmed Service Customer
It was very professional and things were explained
Edwin C.
CHICOPEE
Business Response
Hello, we're glad to hear you enjoyed your visit. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
Was this review helpful?
Confirmed Service Customer
Came in for an oil change, vehicle was taken in quickly, they also rotated the tires. Job was done in 30 minutes. Overall very happy.
Richard B.
CHICOPEE
Business Response
Hello, we really appreciate your feedback! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Was this review helpful?
Confirmed Service Customer
I would not go anywhere else. Staff and service is great. Always very courteous.
Shirley F.
SPRINGFIELD
Business Response
Thank you for this excellent feedback! We're glad to hear that our team provided with a memorable experience. We're always here to help, so please let us know if there's anything else we can do for you. Please don't hesitate to reach out to us if there's anything more we can do!
Was this review helpful?
Business Response
Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Business Response
Our staff is committed to providing each of our clients with the best automotive experience!
Was this review helpful?
Confirmed Service Customer
My first service on new vehicle all went very wrll
Camille P.
SPRINGFIELD
Business Response
Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again!
Was this review helpful?
Confirmed Service Customer
I was able to schedule a time that was good for me. I waited and the service work was done in an hour. Good job!
Steven L.
EASTHAMPTON
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We're looking forward to your next visit with us!
Was this review helpful?
Confirmed Sales Customer
JOHN BURKE DID A GREAT JOB. WHAT CAN I SAY GMC TRUCKS SELL THEM SELFS.
Jonathan N.
BELCHERTOWN
Business Response
Thank you for your feedback! Our team works hard to provide every customer with 5-star service and we're glad that you enjoyed your experience with us. If there's anything else we can do for you please don't hesitate to reach out. Take care!
Was this review helpful?
Business Response
Our staff is committed to providing each of our clients with the best automotive experience!
Was this review helpful?
Confirmed Service Customer
I was treated with kindness and respect. I was told how long I might be there, I was asked about filters that needed changing and I appreciate that I was asked and not made to feel bullied into adding to the cost of my services. Very pleased overall!
Ellen R.
SPRINGFIELD
Business Response
Our staff is committed to providing each of our clients with the best automotive experience!
Was this review helpful?
Confirmed Service Customer
The process was relaxing and they did not use high pressure sales tactics. I will certainly entertain Bob Pion in the future if needed.
Timothy M.
FLORENCE
Business Response
5-star customer service is always our number one goal, and we're so happy to hear you had a great experience! Please let us know if there's anything else we can do for you. We do hope we can be of assistance in the future. Take care!
Was this review helpful?
Confirmed Service Customer
Great people and excellent service all the time!!!
Ernest B.
WESTFIELD
Business Response
Thank you for taking the time to share your experience with us. We will be sure to pass along your compliments to our team. We look forward to assisting you again in the future