253 Reviews Found
Confirmed Sales Customer
Purchasing my new AT4 was a very pleasant experience. The entire sales team was very pleasant, courteous and professional. After we he sale, they went out of their way to expedite delivery of my new vehicle to my home in New Hampshire. The two gentleman that delivered it to my were very professional as well. After their long drive and us conducting a walk around inspection of the vehicle, I explained that I was very satisfied and that they were free to begin their trip home. Paul insisted on accompanying me into the DVM to confirm that I received all of the required paperwork and was able to complete everything and register the vehicle. After the registration process was complete, I explained that I was all set. They insisted on staying to install my plates on my new truck. I have purchased vehicles out of stat in the past but never experienced this level of professionalism from their runners. They have always met me at my DMV, removed their dealer plate and departed immediately and requested that I forwarded a copy of my registration to the dealer.
Scott E.
ROCHESTER
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing us and we hope to see you again soon! Feel free to reach out to us if you need anything. Have a wonderful day.
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Business Response
We're glad to hear you found our staff helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
It is great to hear everything was done quickly! If you have any further concerns, please give us a call. We're always happy to help!
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Confirmed Sales Customer
Very knowledgeable and a very calming and pleasant experience. I would recommend highly.
Michael G.
WARE
Business Response
We want all our clients to have a comfortable and stress-free experience with us! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
As always everyone was very friendly and helpful.
James S.
LUDLOW
Business Response
Hi, thank you so much for your high rating. We look forward to your next visit! Take care!
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Confirmed Sales Customer
I felt I was being treated fairly. Sales staff very cordial and easy to deal with.
David L.
HOLYOKE
Business Response
Hello, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
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Confirmed Service Customer
Best dealership and service dept around. Went out of their way to schedule me in on short notice . Always great service !
Glen L.
SPRINGFIELD
Business Response
Hi, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!
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Confirmed Sales Customer
The person was very courteous, and overall I had a pleasant experience.
Radames L.
HOLYOKE
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again for the recommendation, and have an amazing day!
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Confirmed Sales Customer
Awesome experience will go back in the future for sure
Wilson B.
EASTHAMPTON
Business Response
We're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!
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Business Response
Hi, thanks for taking the time to leave us this information about your recent experience with us. We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Hi there, thank you; we appreciate your feedback! We're looking forward to your next visit with us!
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Confirmed Service Customer
Always friendly and professional. Took my car early. Nancy is the best!
Louis R.
HOLYOKE
Business Response
We're glad to hear you found our staff friendly and professional! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
The same outstanding service experience that Bob Pion's has provided for over 30 years.
Paul P.
SPRINGFIELD
Business Response
Hi, thank you for the high star rating! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
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Confirmed Service Customer
It was wonderful. The service manager greeted us upon our arrival. He was friendly and knowledgeable. This is the only place that we will ever take our cars!
Tami F.
LUDLOW
Business Response
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for leaving us this response!
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Business Response
Thank you so much for taking the time to let us know how satisfied you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!
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Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Business Response
Hi there! We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
Did not fill washer Containers. A quick vacuum would do wonders for repeat business
Michael S.
HUNTINGTON
Business Response
We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
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Business Response
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Completed my service in a timely manner. Thank you so much.
Virginia J.
SPRINGFIELD
Business Response
We're glad everything was completed quickly and to your satisfaction! We hope you have a great day!