267 Reviews Found
Business Response
Thank you for taking the time to share your experience with us! Our team will be so happy to hear you enjoyed working with them. We're looking forward to assisting you again in the future. Take care!
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Confirmed Service Customer
Courteous, friendly and most of all, honest, strait forward service. I would recommend them to anyone who want quality work done.
Charles G.
WESTFIELD
Business Response
Hi, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. We do hope we can be of assistance in the future. Take care!
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Confirmed Service Customer
My repair was done to my expectations. And the staff was awesome!
Donald G.
CHICOPEE
Business Response
Thank you for taking the time to share your experience with us. We will be sure to pass along your compliments to our team. We look forward to assisting you again in the future. We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Sales Customer
The staff at Bob Pion always makes the whole process easy. Only dealership I will work with.
Lisa G.
WEST SPRINGFIELD
Business Response
We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
Everyone was courteous, my truck was taken in on time and the service was completed promptly. Also as I walked around the showroom the salespeople asked if they could help but no one pressured me.
Robert P.
WARE
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Pion Buick-GMC, INC.! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
Very nice people.. everyone knows your name....
Linda A.
BELCHERTOWN
Business Response
Hello, thank you for your kind words and this wonderful review! All Star Customer Care reviews@allstarautomotive.com
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Confirmed Service Customer
Outstanding service. Friendly staff. I have been a customer for 40 years.
Kenneth A.
WESTFIELD
Business Response
Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. We hope to be of service to you again in the future!
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Confirmed Sales Customer
Excellent service and professional attention and personal with experience in everything I will recommend
Francisco S.
SPRINGFIELD
Business Response
Hi, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. We do hope we can be of assistance in the future. Take care!
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Confirmed Sales Customer
The salesman John was friendly and knowledgeable, overall the people at bob pion are very friendly and welcoming. I would definitely not go anywhere else.
Adrian L.
CHICOPEE
Business Response
We're glad to hear you found our staff friendly and welcoming! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Great experience, brought in my truck for repairs, instead bought a new truck same day and took it home that afternoon. Very attentive and accommodating sales staff.
Matthew B.
SHUTESBURY
Business Response
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We can't wait to see you again, have a great day.
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Confirmed Service Customer
Service was timely with minimal wait time and the consultant was helpful and friendly.
David H.
SOUTHAMPTON
Business Response
We're glad to hear you found our staff friendly and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you.
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Confirmed Service Customer
Very friendly and complimentary. Adjusted on the fly to help get me back on the road safely and in time for my trip replacing my flat tire. I really appreciate the service. Thank you.
Matthew R.
WARREN
Business Response
Hi there, your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
One year with the vehicle and radio still not working properly. I had suggested replacing the unit many months ago and still incontrollable volume.
Darrin I.
HOLYOKE
Business Response
We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and please feel free to contact us if you would like to further discuss your visit.
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
I have been a customer of Pion Auto for some time now! I always find the sales and maintenance staff to be friendly and accommodating!
Raymond P.
LUDLOW
Business Response
Hi, thank you so much for the positive review! We hope to be of service to you again in the future. Best wishes, Bob Pion Buick-GMC, INC.
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Business Response
We're glad to hear you found our staff friendly and courteous! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
We're glad to hear you found our staff helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
I bought, and have always serviced my GMC Terrain with them. They are very acommidating for appointments, and Nancy is the best !!
Brian C.
SPRINGFIELD
Business Response
Our staff is committed to providing each of our clients with the best automotive experience and we are glad you found this to be the case during your visit! We hope to be of service to you again in the future. Have a nice day!
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Business Response
We're glad to hear you found our staff friendly! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!