Employment Opportunities

New and Pre-Owned Sales Consultant

Reports to: Sales Manager

Job Description:
 Sales Consultant is directly responsible for selling new and pre-owned vehicles. The position includes but is not limited to: personal work ethic, business development, selling vehicles and following up to the sale.

Duties & Responsibilities:

• Customer satisfaction Presenting vehicles to customer, reviewing the operation
• Vehicle test drives (going with your customer)
• Ensuring the customer experiences a smooth and satisfying experience during the delivery
• process. (operation of vehicle, warranty, Onstar)
• Utilizing and maintaining the CRM system- maintaining tasks and follow up… before, during and after the sale
• Texting and calling customers through the CRM system only
• Knowing what is in inventory- new and pre-owned vehicles
• Understanding and knowledge of technology in vehicles
• Maintaining dealership & GM training standards quarterly/yearly
• Establishing individual goals, monthly and yearly- unit based and income based.
• Overcoming customer objections
• Knowledge of federal, state and local laws which govern retail auto sales
• Introduce customers to our service department at delivery
• Checking in new and pre-owned inventory-Lot maintenance and organization
• Keeping all customer information secured in your locked desk

Test Drive Procedures:

• Color Copy of DL- front and back
• Review the features and benefits of the customers vehicle
• Sales consultant to accompany customer on test drive

Qualifications:

• High School diploma or equivalent
• Valid Driver's license
• Ability to read, comprehend and process instruction and information
• Excellent communication skills
• Present yourself in professional appearance with neat and clean hygiene
• Ability to sell a minimum quota of vehicles per month

Working Conditions:
Must be able to move throughout the dealership. Spending time outside presenting vehicles to customers. Flexibility with holiday, night and weekend schedules.

Automotive Accounting & Registration Clerk

Bob Pion Buick GMC, Inc. is looking to add an Automotive Accounting & Registration Clerk. The ideal candidate will need extreme attention to detail, excellent communication and computer skills, able to multitask and work in a fast-paced environment and able to meet daily, weekly, and monthly deadlines. Must have a positive and team player attitude :)

Automotive Office experience is a plus!

JOB RESPONSIBILITIES INCLUDE:

• Breakdown of all deals and submission of paperwork to the proper financial institutions.
• Double checking car deals for accuracy - responsible for correcting errors.
• Communication with insurance agencies to verify documents and timelines.
• Processes all registrations through Dealer Track in a timely manner as well as preparing registration paperwork for out of state sales.
• Assisting Finance Managers, customers, sales associates, and service department.
• Stocking in all new and used inventory, tracking Certificate of Origins and Titles.
• Processing all trade payoff's
• Weekly title/CO checks
• Cross-train with others to assist in bookkeeping and accounts payables/receivables.
• Cross-train with others to cover cashier and make service appointments.
• Maintain petty cash account.
• Reconcile statements.
• Ensure that all scheduled accounts including warranty claims, rebates, parts and vehicle inventory accounts are current and accurate
• Perform various administrative duties requested by the General Manager including preparation of sales reports and inventory reports.

JOB REQUIREMENTS:

• Minimum of one-year automotive office experience required!
• Excellent verbal and written communication skills.
• Extremely proficient with MS Office or similar software with the ability to utilize various computer programs and understand functionality
• Excellent organizational skills and attention to detail
• Ability to read and comprehend instructions/information and take a proactive approach to problem solving
• Must be able to maintain high level of discretion and confidentiality.
• Highly organized with the ability to manage multiple projects and duties simultaneously
• Maintains professional appearance and neat work area.

We include a comprehensive benefits package including:

• Competitive pay
• Paid Time Off
• Medical Coverage through Blue Cross / Blue Shield
• Dental Coverage through Blue Cross / Blue Shield
• Paid Holidays
• Continuous Professional Development

Job Type: Full-time

Work Location:
333 MEMORIAL DR, CHICOPEE MA 01020

Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Automotive dealership: 1 year (Preferred)
• Accounts receivable: 1 year (Required)