Marsha I
SPRINGFIELD, MA | 2012 Buick EnclaveDecember 18, 2025
Friendly and respectful staff
Response from Bob Pion Buick GMC
December 19, 2025Thank you for your kind feedback! We’re glad our team provided friendly and respectful service, and we appreciate you choosing us.
Donald P
WESTFIELD, MA | 2021 GMC AcadiaDecember 16, 2025
Staff were very professional and efficient. In and out quickly with all work completed satisfactorily .
Response from Bob Pion Buick GMC
December 17, 2025Thank you for the review! Our staff is committed to providing each of our clients with the best automotive experience We're looking forward to your next visit with us!
John A
FEEDING HILLS, MA | 2024 Buick Encore GXDecember 15, 2025
Everything went great. They were able to get the vehicle in for work quickly, kept me informed, and the car is running like new again.
Response from Bob Pion Buick GMC
December 16, 2025Hi there, thank you for taking the time to leave a review for us at Bob Pion Buick-GMC, INC.. We're happy we could meet your expectations! Thank you so much again for your feedback! We hope you have a great day!
Debra R
WESTFIELD, MA | 2026 GMC Sierra 1500December 14, 2025
I had an excellent experience at Bob Pion Buick GMC from start to finish. The entire team was professional, friendly, and genuinely helpful, making the process smooth and stress-free. A special thank you to Ric, who was outstanding to work with--knowledgeable, patient, and attentive throughout the entire process. He made sure that all my questions were answered and that I felt confident in my decision. I drove off in a beautiful new GMC truck, and I couldn't be happier. The quality of the vehicle and the level of customer service truly exceeded my expectations. I highly recommend this dealership to anyone looking for a great buying experience and a fantastic vehicle. Thank you. Debbie
Response from Bob Pion Buick GMC
December 15, 2025Debbie, thank you for this exceptional and detailed review. We’re thrilled Ric and the team made your experience smooth and rewarding, and congratulations on your new GMC truck. Your recommendation means a great deal to us.
Rosemary M
SPRINGFIELD, MA | 2025 Buick EnvistaDecember 11, 2025
Kevin was absolutely amazing. From the time I dropped off my car to the time I picked up, he was communicative and very helpful. I had a question about the app and also my car starting he went to check to make sure everything was okay with car before I left the lot. I had full confidence that my car was handled with great care. There was a sticker placed on my car to alert me of my next oil change.
Response from Bob Pion Buick GMC
December 12, 2025Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
Luis R
SPRINGFIELD, MA | 2024 GMC AcadiaDecember 9, 2025
Very pleasant place to go to for car service.
Response from Bob Pion Buick GMC
December 10, 2025Hello, thank you for your kind words and this wonderful review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Bob Pion Buick-GMC, INC.!
Ashley G
GRANBY, MA | 2019 Chevrolet EquinoxDecember 5, 2025
the service department is awesome. kept me well informed about my car the whole time it was in the shop.
Response from Bob Pion Buick GMC
December 6, 2025We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Bernard N
SOUTH HADLEY, MA | 2026 GMC YukonDecember 5, 2025
At Bob Pion, we were greeted by several members of the sales team. We had already spoken by phone, so everyone knew which vehicle we were seeking. Within a short time, we had test driven a new vehicle similar to the one they had found for us with our preferred features. We arranged all the finances and took possession all within one week. Now we are becoming familiar with the new computerized system. We are very happy with service and sales at our favorite place to deal.
Response from Bob Pion Buick GMC
December 6, 2025We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Todd H
BROAD BROOK, CT | 2026 GMC Sierra 1500December 3, 2025
Great experience every body was helpful amber test drove three trucks with me to make sure I got the one I wanted.sara found me a truck at another location out of state.had it brought in nice ride .Chris got me some good financing great job guys and girls.will be back for my third one in future.
Response from Bob Pion Buick GMC
December 4, 2025Hi, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We want to sincerely thank you for choosing Bob Pion Buick-GMC, INC. and we hope to see you again soon!
Mark L
CHICOPEE, MA | 2026 GMC Sierra 1500December 2, 2025
Good experience
Response from Bob Pion Buick GMC
December 3, 2025Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!