Filter by
  • Marsha I

    SPRINGFIELD, MA | 2012 Buick Enclave
    Confirmed Service Review
    December 18, 2025
    Friendly and respectful staff

    Response from Bob Pion Buick GMC

    December 19, 2025
    Thank you for your kind feedback! We’re glad our team provided friendly and respectful service, and we appreciate you choosing us.
  • Donald P

    WESTFIELD, MA | 2021 GMC Acadia
    Confirmed Service Review
    December 16, 2025
    Staff were very professional and efficient. In and out quickly with all work completed satisfactorily .

    Response from Bob Pion Buick GMC

    December 17, 2025
    Thank you for the review! Our staff is committed to providing each of our clients with the best automotive experience We're looking forward to your next visit with us!
  • John A

    FEEDING HILLS, MA | 2024 Buick Encore GX
    Confirmed Service Review
    December 15, 2025
    Everything went great. They were able to get the vehicle in for work quickly, kept me informed, and the car is running like new again.

    Response from Bob Pion Buick GMC

    December 16, 2025
    Hi there, thank you for taking the time to leave a review for us at Bob Pion Buick-GMC, INC.. We're happy we could meet your expectations! Thank you so much again for your feedback! We hope you have a great day!
  • Debra R

    WESTFIELD, MA | 2026 GMC Sierra 1500
    Confirmed Sales Review
    December 14, 2025
    I had an excellent experience at Bob Pion Buick GMC from start to finish. The entire team was professional, friendly, and genuinely helpful, making the process smooth and stress-free. A special thank you to Ric, who was outstanding to work with--knowledgeable, patient, and attentive throughout the entire process. He made sure that all my questions were answered and that I felt confident in my decision. I drove off in a beautiful new GMC truck, and I couldn't be happier. The quality of the vehicle and the level of customer service truly exceeded my expectations. I highly recommend this dealership to anyone looking for a great buying experience and a fantastic vehicle. Thank you. Debbie

    Response from Bob Pion Buick GMC

    December 15, 2025
    Debbie, thank you for this exceptional and detailed review. We’re thrilled Ric and the team made your experience smooth and rewarding, and congratulations on your new GMC truck. Your recommendation means a great deal to us.
  • Rosemary M

    SPRINGFIELD, MA | 2025 Buick Envista
    Confirmed Service Review
    December 11, 2025
    Kevin was absolutely amazing. From the time I dropped off my car to the time I picked up, he was communicative and very helpful. I had a question about the app and also my car starting he went to check to make sure everything was okay with car before I left the lot. I had full confidence that my car was handled with great care. There was a sticker placed on my car to alert me of my next oil change.

    Response from Bob Pion Buick GMC

    December 12, 2025
    Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
  • Luis R

    SPRINGFIELD, MA | 2024 GMC Acadia
    Confirmed Service Review
    December 9, 2025
    Very pleasant place to go to for car service.

    Response from Bob Pion Buick GMC

    December 10, 2025
    Hello, thank you for your kind words and this wonderful review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Bob Pion Buick-GMC, INC.!
  • Ashley G

    GRANBY, MA | 2019 Chevrolet Equinox
    Confirmed Service Review
    December 5, 2025
    the service department is awesome. kept me well informed about my car the whole time it was in the shop.

    Response from Bob Pion Buick GMC

    December 6, 2025
    We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
  • Bernard N

    SOUTH HADLEY, MA | 2026 GMC Yukon
    Confirmed Sales Review
    December 5, 2025
    At Bob Pion, we were greeted by several members of the sales team. We had already spoken by phone, so everyone knew which vehicle we were seeking. Within a short time, we had test driven a new vehicle similar to the one they had found for us with our preferred features. We arranged all the finances and took possession all within one week. Now we are becoming familiar with the new computerized system. We are very happy with service and sales at our favorite place to deal.

    Response from Bob Pion Buick GMC

    December 6, 2025
    We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
  • Todd H

    BROAD BROOK, CT | 2026 GMC Sierra 1500
    Confirmed Sales Review
    December 3, 2025
    Great experience every body was helpful amber test drove three trucks with me to make sure I got the one I wanted.sara found me a truck at another location out of state.had it brought in nice ride .Chris got me some good financing great job guys and girls.will be back for my third one in future.

    Response from Bob Pion Buick GMC

    December 4, 2025
    Hi, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We want to sincerely thank you for choosing Bob Pion Buick-GMC, INC. and we hope to see you again soon!
  • Mark L

    CHICOPEE, MA | 2026 GMC Sierra 1500
    Confirmed Sales Review
    December 2, 2025
    Good experience

    Response from Bob Pion Buick GMC

    December 3, 2025
    Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!