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  • Frank D

    HAMPDEN, MA | 2024 GMC Sierra 1500
    Confirmed Service Review
    August 31, 2026
    Fast friendly, service.

    Response from Bob Pion Buick GMC

    September 1, 2026
    We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
  • Kimberly L

    WILBRAHAM, MA | 2020 GMC 3500HD Sierra
    Confirmed Service Review
    August 30, 2026
    Staff was professional and accommodating.

    Response from Bob Pion Buick GMC

    August 31, 2026
    Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
  • Gary S

    WEST SPRINGFIELD, MA | 2025 GMC Sierra 1500
    Confirmed Service Review
    August 26, 2026
    Excellent customer service,, appointment for 9am to have a key fob cut and programed and was out the door by 10, everyone was friendly and informative, waiting room was a plus

    Response from Bob Pion Buick GMC

    August 27, 2026
    Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
  • Michael B

    WESTFIELD, MA | 2024 GMC Sierra 1500
    Confirmed Service Review
    August 24, 2026
    I recently brought my Sierra in for routine service , as usual the entire experience was very quick, efficient and professional.

    Response from Bob Pion Buick GMC

    August 26, 2026
    Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bob Pion Buick-GMC, INC.. Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
  • John L

    SOUTHWICK, MA | 2020 GMC Acadia
    Confirmed Service Review
    August 21, 2026
    Very friendly service dept. Always works around my schedule for service appointment's.

    Response from Bob Pion Buick GMC

    August 22, 2026
    Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bob Pion Buick-GMC, INC.. If you have any further questions, please give us a call. We're always happy to help!
  • Blanca B

    WEST SPRINGFIELD, MA | 2024 GMC Acadia
    Confirmed Service Review
    August 19, 2026
    On the moment that I walked in, I was greeted, attended, ready take care of the appointment quick service very attentive to I want a coffee update on the car. Excellent service, From management receptionist and service. I wouldn’t go anywhere anywhere else.

    Response from Bob Pion Buick GMC

    August 20, 2026
    Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bob Pion Buick-GMC, INC.. Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
  • Robert T

    CHICOPEE, MA | 2020 Chevrolet 1500 Silverado
    Confirmed Service Review
    August 19, 2026
    Got an oil change. Made an appointment for 8 am they started working on the truck at 7:30. was done around noon. Employees were very nice and truck was done nicely

    Response from Bob Pion Buick GMC

    August 20, 2026
    Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
  • Richard R

    ENFIELD, CT | 2023 Buick Enclave
    Confirmed Service Review
    August 19, 2026
    Always a pleasure to deal with Bob Pion. No nonsense dealership. They treat me like a very important customer. Their serious impeccable!

    Response from Bob Pion Buick GMC

    August 20, 2026
    Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bob Pion Buick-GMC, INC.. Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
  • KARL K

    BELCHERTOWN, MA | 2024 GMC Sierra 1500
    Confirmed Sales Review
    August 19, 2026
    My salesman Ric was very informative. Not a big fan of your manager and the un flexibility of pricing. Especially for a return customer.

    Response from Bob Pion Buick GMC

    August 20, 2026
    We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
  • Marjorie B

    WESTFIELD, MA | 2026 Buick Encore GX
    Confirmed Service Review
    August 16, 2026
    A little long for scheduled visit

    Response from Bob Pion Buick GMC

    August 17, 2026
    Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.