Michael B
WESTFIELD, MA | 2027 GMC YukonOctober 9, 2026As always my recent purchase of a new Yukon was a pleasant experience from sales to paperwork everything was great. Sterling Orr the salesperson was extremely knowledgeable and helpful. Rob and Tom showed interest in my purchase and helped the process along.John Y
RUSSELL, MA | 2026 GMC Sierra 1500October 6, 2026Great staff. Everyone is friendly and treated us with respect. Sterling was very patient with us and answered all our questions about the truck we purchased and made sure that we understood all the finance options.Response from Bob Pion Buick GMC
October 6, 2026Hello, we're happy to hear you had a great experience with our staff! We sincerely value your business and look forward to your next visit. Take care!Greg D
SPRINGFIELD, MA | 2013 GMC 1500 SierraOctober 5, 2026Your service department was excellentResponse from Bob Pion Buick GMC
October 6, 2026We are very happy we could provide you with an excellent experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!Gene R
CHICOPEE, MA | 2018 GMC 1500 SierraOctober 5, 2026Friendly, courteous professional team keeps me coming backResponse from Bob Pion Buick GMC
October 6, 2026Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We're looking forward to your next visit.Donald P
WESTFIELD, MA | 2026 GMC YukonOctober 5, 2026All services were completed in a timely and efficient fashionResponse from Bob Pion Buick GMC
October 6, 2026Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!Bridget J
SPRINGFIELD, MA | 2024 GMC AcadiaOctober 2, 2026Found customer service member to be courteous and knowledgeableResponse from Bob Pion Buick GMC
October 4, 2026Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!Francis B
BELCHERTOWN, MA | 2025 GMC Sierra 1500October 1, 2026A very quick service visit, that took less than 1 hour. The technician had my truck ready in no time.Response from Bob Pion Buick GMC
October 3, 2026Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bob Pion Buick-GMC, INC.. If you have any further questions, please give us a call. We're always happy to help!Mehmet S
LUDLOW, MA | 2025 Chevrolet Suburban 1500September 30, 2026I had previously taken my car to three different service centers for the same issue; I finally brought it here, and they resolved the problem and returned the car to me in a very short time. I recommend them to everyone—thank you.Response from Bob Pion Buick GMC
October 1, 2026Hello, we're glad we could help! Our team strives to deliver an excellent experience, and we're happy to hear that was the case during your visit. If you have any further needs or questions, please don't hesitate to reach out!Justin B
SPRINGFIELD, MA | 2024 GMC Sierra 1500September 29, 2026Brought vehicle in for thumping when turning wheel right at 40 mph thumping is still present and dont have time to keep bringing it in for them to find "nothing" quoted me 3k for new brakes and rotors they were replaced and it didnt fix anythingResponse from Bob Pion Buick GMC
September 30, 2026Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.Luis R
SPRINGFIELD, MA | 2026 GMC CanyonSeptember 29, 2026Best customer serviceResponse from Bob Pion Buick GMC
September 30, 2026Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
333 MEMORIAL DR CHICOPEE, MA 01020
- Sales: (413) 206-9251
- Service: (413) 206-7126
- Parts: (877) 291-4304
