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  • Thomas W

    SOUTHAMPTON, MA | 2025 GMC Sierra 1500
    Confirmed Service Review
    January 13, 2026
    Good experience. Prompt time. But your first time I got your notice you said you fill the DEF fluid which you failed to do. Other than that 8 was satisfied

    Response from Bob Pion Buick GMC

    January 15, 2026
    Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
  • Daniel W

    LUDLOW, MA | 2026 GMC Sierra 1500
    Confirmed Sales Review
    January 13, 2026
    Amber and everyone else was so helpful and friendly

    Response from Bob Pion Buick GMC

    January 15, 2026
    Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
  • Luis R

    SPRINGFIELD, MA | 2026 GMC Acadia
    Confirmed Sales Review
    January 5, 2026
    Great

    Response from Bob Pion Buick GMC

    January 6, 2026
    Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
  • John G

    AMHERST, MA | 2026 Buick Enclave
    Confirmed Sales Review
    January 5, 2026
    Good experience. Prompt and clear.

    Response from Bob Pion Buick GMC

    January 6, 2026
    Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Bob Pion Buick-GMC, INC. and we hope to see you again soon!
  • Jeff L

    AGAWAM, MA | 2018 GMC 1500 Sierra
    Confirmed Service Review
    January 2, 2026
    Services required were handled. No issues.

    Response from Bob Pion Buick GMC

    January 3, 2026
    Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! If you have any further questions, please don't hesitate to reach out!
  • Jan W

    SPRINGFIELD, MA | 2017 GMC Terrain
    Confirmed Service Review
    January 2, 2026
    They kept me informed about my vehicle on what needed to be fixed.. Also let me know when it was ready for pick up. Very respectful, polite and a pleasure to speak with.

    Response from Bob Pion Buick GMC

    January 3, 2026
    We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
  • Gerard N

    CHICOPEE, MA | 2016 Chevrolet 1500 Silverado
    Confirmed Service Review
    January 1, 2026
    Always accommodating with scheduling and Nancy is great with customers

    Response from Bob Pion Buick GMC

    January 2, 2026
    Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
  • Joseph G

    MONSON, MA | 2019 Chevrolet 1500 Silverado
    Confirmed Service Review
    December 24, 2025
    Very courteous

    Response from Bob Pion Buick GMC

    December 25, 2025
    Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
  • Marsha I

    SPRINGFIELD, MA | 2012 Buick Enclave
    Confirmed Service Review
    December 18, 2025
    Friendly and respectful staff

    Response from Bob Pion Buick GMC

    December 19, 2025
    Thank you for your kind feedback! We’re glad our team provided friendly and respectful service, and we appreciate you choosing us.
  • Donald P

    WESTFIELD, MA | 2021 GMC Acadia
    Confirmed Service Review
    December 16, 2025
    Staff were very professional and efficient. In and out quickly with all work completed satisfactorily .

    Response from Bob Pion Buick GMC

    December 17, 2025
    Thank you for the review! Our staff is committed to providing each of our clients with the best automotive experience We're looking forward to your next visit with us!